Related: Pottery Barn Woes. 11. In-store returns are very convenient and flexible, ensure that you are accompanying the product with purchase receipt. Unfortunately, Pottery Barn cannot accept returns on personalized items, special-orders, or monogrammed products, nor upon items damaged by normal wear. Final-sale items cannot be returned. Further, you can return non-furniture items bought online to stores nearby. To make a return, please call (888) 837-4888 or email trade@wsgc.com. Beware of the Pottery Barn online return policy. Pottery Barn will happily refund or exchange merchandise purchased through our registry within 90 days of your event or purchase (whichever is later). Pottery Barn in-store returns. Email: international@potterybarn.com . Pottery Barn Canada. Private Appointments Make a free, private appointment with one of our Registry Specialists and get one–on–one guidance.. DownEast sells Pottery Barn “seconds,” or items that have been returned to Pottery Barn that Pottery Barn can’t sell, either because it’s been discontinued or because the item was personalized. Can I return or exchange my purchase in stores? I ordered curtains for my house. Opportunities to earn double Rewards throughout the year. An original receipt or gift receipt is required. The products must be returned in their original conditions. You must take reasonable care of any products that you wish to return and not use them. Pottery Barn credit cardholders enjoy the following rewards: 10% back in Rewards whenever you shop at Pottery Barn, Pottery Barn Kids or PBteen. Any items whatsoever which have been provided free-of-charge with the relevant products must also be returned.



Really surprised to see all these one-star reviews.
I have the same problem as Mr w Jackson. To view each of our brand’s return policies, please click below: Mark & Graham Pottery Barn Pottery Barn Kids PBteen Rejuvenation West Elm Williams Sonoma Contact Customer Service: 1.855.860.1079. We’ve seen Pottery Barn Kids stockings, sleeping bags and more for under $10! A $25 Reward Certificate for every $250 you spend. The curtains were backordered and shipped 5 weeks later. Similarly, it is asked, what is Pottery Barn return policy? Click to see full answer. I ordered curtains for my house. From Canada. Products purchased online can only be returned to any of our stores. The curtains were backordered and shipped 5 weeks later. Returns of mattresses are subject to a $200 return shipping fee. Similarly, in-store purchases can be returned to a Pottery Barn store only. Gift Registry Support: 1.800.993.4923 or visit any Pottery Barn Kids store. For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase, whichever date is later. The return policy states that you cannot return an item for a refund after 30 days. RETURN POLICY.You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. The One Registry Now creating a registry with Pottery Barn means you can easily add gifts from Williams Sonoma and west elm too – all in one place.. Exclusive Events Join us at select stores for fun events with our Registry experts. You can score some crazy savings, up to 80%. Pottery Barn. If you frequent Pottery Barn, consider applying for a store credit card. Surprised to see all these one-star reviews and shipped 5 weeks later after 30 days can I return exchange. 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